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Case Study·Retail·Client: Company C
Client: Company C

In the context where the U.S. retailers were manually confirming orders through a portal system and uploading order information to the sales system, an increase in order volume led to the limitations of manual processes, resulting in errors and delays in delivery requests. By implementing EDI, we were able to reduce processing time and improve business processes, ultimately being recognized as a top supplier with fewer errors.

List
As-Is
  • Manual order confirmation through the U.S. retailer portal system.
  • Manual upload of order information to the sales system.
  • Errors and delays resulting from manual processes.
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TO-BE
  • Connect Service receives EDI from the distributor.
  • Automatically connects order information to the ERP system using EDI.
  • Reduction in order processing delays and errors.
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List