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Case Study·Retail·3M Korea
3M Korea

With six major domestic retailers (Emart, Lotte Mart, Lotte Super, Homeplus, Costco, and Kim’s Club), order processing previously relied on manual confirmation through each retailer’s portal, resulting in delays in order verification and delivery. By implementing EDI, real-time sales orders are transmitted directly to the ERP system, significantly improving operational productivity and ensuring timely delivery.

List
As-Is
  • Order confirmation from each retailer’s portal
  • Manual upload of order information into the sales system
  • Errors and delays caused by manual processes
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TO-BE
  • Connect Service receives EDI from retailers
  • Order information is automatically integrated into the ERP system via EDI
  • Improved operational productivity and on-time delivery performance
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List