As-Is
- Manual processing of GM-specific formats (such as EDIFACT) was impossible due to insufficient system capabilities.
- Order changes and delivery schedule updates were not shared in real time, resulting in reduced responsiveness.
- Manual preparation of delivery notes and invoices posed a risk of errors.
TO-BE
- Ensured delivery responsiveness by automating the processing of all EDI documents required for transactions with GM.
- Automated the entire order-to-shipment-to-settlement process through ERP integration.
- Enhanced quality and accuracy through real-time transmission status monitoring and error notification functions.
