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Case Study·E-Commerce·EDI for Order Automation in Agri-Food E-commerce
EDI for Order Automation in Agri-Food E-commerce

Operating across multiple distribution channels and offline markets, the company needed a system to efficiently handle increasing volumes of order data. By implementing Connect Service, a structure was established to collect order data from distributors and transmit it to the ERP system.Following the implementation, key processes such as ordering, inbound handling, and returns were streamlined, reducing operational workload and improving overall efficiency.

List
As-Is
  • Manual verification of order data from distributors and multiple sales channels
  • Manual entry of order data into the ERP system
  • Increased workload and labor costs due to the growth of sales channels
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TO-BE
  • Automated data collection from distributors and sales channels
  • Automated order processing based on ERP integration
  • Reduced operational costs and improved scalability for business expansion
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List