As-Is
- Manually sending Excel reports to AppleCare
- Automatic EDI requests from AppleCare
TO-BE
- No manual work required; reports are automatically generated and sent from the ERP system
- Reduced time spent by staff on tasks
Deployment cases featuring the No.1 EDI Connect Service
By connecting the AppleCare API and EDI, we were able to establish a streamlined workflow. The Excel reports that were previously created manually are now automatically generated within the ERP system, significantly reducing operational time.
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